UM Student Deans - Maastricht University (2024)

UM Student Deans - Maastricht University (1)

UM students can call upon the UM Student Deans for information and advice on theirlegal position as a student. The UM Student Deans work throughout the entire university and are independent. They will be glad to help you find a solution. Naturally, the information you share with a UM Student Dean will be treated confidentially.

  • What can you contact the UM Student Deans for?
  • Make an appointment with a student dean (please read the information on this page carefully before scheduling an interview)
  • Ask your question by email

The UM Student Deans are: Joyce Brouwers, Dorothé Garé, Veronique Houtackers, Claire Kluijfhout, Judith Kraal and Roja Takhtetchian.

Additional team member:
Koen van Kleef

Privacy statement UM Student Guidance

What can you contact the UM Student Deans for?

What we can help you withWhat we refer you to other services for
  • Financial support 'Profileringsfonds'
    Financial support from the UM Profileringsfondsin case of(expected) study delay caused by the following special circ*mstances:
    - special personal circ*mstances
    - administrative positions
    - practicing top-level sports

Watch the video >>

  • Disability Support
    Students with a disability can contact Disability Support for information, advice and support. Do you want to request facilities, such as extra examtime or a smaller exam room? Then contact Disability Support.

Watch the video >>

  • Tuition fees and second study
    For questions about yourtuition feeor if you want to doa second study (second bacheloror second master), you can contact the UM Student Deans.
  • Study adviser
    For (substantive) study-related questions such as the educational curriculum, study delay and making a study plan, you can contact your study adviser.
  • Promotion Fund
    To apply for a subsidy for student activities and an annual subsidy for student organisations.
  • Huurteam Zuid-Limburg
    You can contact 'Huurteam Zuid-Limburg' for problems with your rent, lease or with your landlord.
  • Private fund
    You can request a gift or loan from a private fund to pay for your tuition fees and/or study costs. You can contact the UM Student Deans for a letter of support.
  • Lectures, workshops and training courses
    Various lectures, workshops and training courses are offered, such as Stop Procrastinating, Stress Management and Time Management.
  • Student finance DUO
    You can get Dutch student finance through DUO to help pay for your studies. You must meet a number of conditions. If you have any questions about, for example, extending your performance-related grant or the diploma term, you can contact the UM Student Deans.
  • Other useful links
    - UM Psychologists
    - UM Career Services
    - International Student Helpdesk (ISH)
    - Individual Study Allowance: students with a disability or chronic illness who are unable or hardly able to earn any extra income as a result, can apply for an individual study allowance at the municipality where you are registered.
  • Regulations and decisions of UM
    Such as the Enrollment provisions, Student charter, Codes of Conduct and Education and Examination Regulations. For questions and/or uncertainties about these regulations and your legal position, you can contact the UM Student Deans.
  • Objection, appeal or complaint
    You can submit an objection, appeal or complaint via the Complaints Service Point (CSP). For legal questions about this, you can contact the UM Student Deans.
  • Health insurance
    Everyone aged 18 years or older who lives or works in the Netherlands must have health insurance. This is a legal requirement that also applies to students.For questions about this you can contact the UM Student Deans.

What can you contact the UM Student Deans for?

Have a look at this video

Making an appointment with a UM Student Dean

Making an appointment

Would you prefer to have a personal conversation with a student dean (online or on location)?Then make an appointment

Changing or cancelling your appointment

If you cannot makeyour appointment orif you want to reschedule, please notify usviathe online tool

Make sure you always cancel your appointment if you cannot attend, even at the last minute. Of course, the earlier you let us know you won’t be able to attend, the more likely it is that we can help out another student instead.

Please note:
Before you make an appointment, please read the information on this page carefully. You may already fond an answer to your question here.

Ask your question via email

Do you still have questions on any of the topics in the left column of the table above, after reading the information/watching the video on this page? You can ask one of the UM student deans directly via email (studentdeans@maastrichtuniversity.nl).

Please always mention the following in your email:

  • your student number
  • your question
  • everything you consider important.

Send your email from your UM email account.

UM Student Deans - Maastricht University (2024)
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